Build an inventory of server-side forwarding configured across the mail platform.

For each forward, identify:

  • source mailbox;
  • destination;
  • internal or external;
  • who configured it where logs permit;
  • business owner;
  • whether a copy remains locally.

Review external destinations more closely and compare them with organizational policy.

During incident response, also inspect inbox rules and application/OAuth access because forwarding can be implemented through more than one feature.

Reference material