554 is a permanent negative SMTP reply, but providers use it for different rejection conditions.

Capture:

  • complete reply;
  • enhanced status code;
  • remote hostname;
  • sending IP;
  • sender/recipient;
  • timestamp;
  • queue/message identifier.

Then classify the actual reason: policy, content, authentication, reputation, relay, recipient restrictions or another condition.

Do not make DNS changes based on the three-digit code alone.

Reference material