Capture the rejection and determine which system enforced the limit.

Check:

  • original attachment size;
  • final MIME message size;
  • sender submission limit;
  • gateways;
  • recipient service limit;
  • transport rules/policies.

Binary attachments encoded with Base64 become larger in transit, so comparing only the source file size with a nominal message limit can be misleading.

For very large content, use an approved file-sharing mechanism rather than repeatedly increasing email limits.

Reference material